Initial learning from the government’s response to the COVID-19 pandemic

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The scale and nature of the COVID-19 pandemic and the government’s response are without precedent in recent history.

The long-term impact and cost of the pandemic remains uncertain but will be substantial. The National Audit Office has published 17 reports focusing on key parts of the response where there is scope for government to learn lessons from this experience.

This report brings together the NAO initial thoughts on this learning across six themes:

  • risk management; 
  • transparency and public trust;
  • data and evidence;
  • coordination and delivery models;
  • supporting and protecting people; and
  • financial and workforce pressures.