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Government has increased how much they use contracts to get services from the private sector. The range of services is broad, from facilities management to specialised services unique to government. In 2008, we reported that central government needed to manage contracts consistently. In July 2013, the Justice Secretary told Parliament about significant anomalies in billing practices under the Ministry of Justice’s electronic monitoring contracts with Serco and G4S. Cross Government Review of Major Contracts found no evidence of deliberate acts or omissions by either firm leading to errors or irregularities.
